Privacy policy

Drive Japan Inc. (hereinafter referred to as the “Company“) recognizes the importance of the handling of Personal Information and sets forth this Privacy Policy for all services (hereinafter referred to as the “Services“) provided by the Company in Japan (hereinafter referred to as the “Policy“) as follows in order to appropriately collect, use, protect, and keep the security of such Personal Information.

Article 1 Personal Information to be Acquired, the Method of Acquisition, and the Purpose of Utilization

The term “Personal Information,” “Personal Data” and “Retained Personal Data” as used in this Policy shall mean Personal Information as set forth in the Act on the Protection of Personal Information of Japan (Act No. 57 of May 30,2003) (hereinafter referred to as the “Act”).

⑴ Information Obtained in Connection with the Services

 The Company obtain the Personal Information including the following items when user of the Services (hereinafter referred to as the “User”) uses the Services.  The Personal Information will be used to provide the Services, investigate and respond to inquiries, and confirm the identity of Users.

a) Name
b) E-mail address
c) Gender
d) Year of birth
e) Nationality
f) Country of residence
g) Passwords
h) Location information (GPS location information) during use of the Services
i) Transaction history and transaction details with the Company

   
⑵ Purposes of Utilization other than Above

The Company may use the acquired Personal Information for the following purposes:

a) To prevent unauthorized use of the Services;
b) For the smooth use of the Services by Users; 
c) To respond to User’s inquiries;
d) For the purpose of producing statistical data (including Anonymously Processed Information defined by paragraph 9 of Article 2 of the Act) relating to the use of the Services;
e) For conducting questionnaires in order to improve the Services currently provided or the Services contemplated in the future;
f) For the purpose of planning and providing new plans of the services or products in the future;
g) For marketing research and data analysis for the Services and other services or products;
h) For the campaign of lotteries and the shipment of prizes or merchandise;
i) For making other necessary communications to Users including important notices regarding the Services;
j) To transfer to the third party to carry on the activities listed above.

(3) Location Information

The accuracy, frequency or acquisition of GPS location information depends on User’s mobile terminal or allied map application.  The User may turn off the function of GPS of his/her mobile terminal, then the User can stop the provision of the location information.  Please note if the User does not provide some or all of User’s Personal Information, there is a possibility that the User cannot use all or part of the Services.  The Company may process the GPS location data not to be able to identify a specific individual by taking appropriate measure and use such processed data and transfer it to the business partner of the Company, etc. for the purposes designated in this Article.

Article 2 Modification in the Purpose of Utilization of Personal Information

The Company may change the purpose of utilization of Personal Information to the extent reasonably considered to be related to the purpose of utilization which was set forth before such change, and the Company will publish such change on this page.

Article 3 Provision to Third Parties

1    Unless disclosure of Personal Data is permitted under the Act or other laws and regulations, the Company shall not provide such Personal Data to any third party without the prior consent of the User.  Provided, however, that the provision of the preceding sentence shall not apply to the following cases:

a) When the Company entrust the handling of Personal Data in whole or in part to the extent necessary to achieve the purpose of utilization.  Provided, however, the Company shall exercise necessary and appropriate supervision over the trustee to ensure the security control of the entrusted Personal Data and establish a system to properly manage such Personal Data by stipulating the obligation of confidentiality in contracts with the trustee;

b) When Personal Data is shared.  In the event that it being required by a business partner engaging in joint operations with the Company to provide the Services, Personal Data may be used jointly with such business partner.  In this case, the Company shall disclose the purpose of utilization, the name of such business partner, the type of information provided, and the name of the administrator to Users before sharing the Personal Data;

c) Cases in which it is necessary to cooperate with a national or local government or a person entrusted thereby in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the User is likely to impede the execution of said affairs;

d) Cases where it is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of the such person;

e) Cases where it is necessary for improving public health or promoting sound growth of children and it is difficult to obtain the consent of the such person;

f) Other cases permitted under the Act and other laws and regulations.

2 Where Personal Data is transferred to a third party based on the consent of the User, the Company shall prepare for and retain records relating to the following matters:

(1) The prior consent of the User has been obtained;

(2) Name or information of the third party sufficient to identify the said third party;

(3) Information sufficient to identify the person, such as the name of the person identified by the Personal Data;

(4) Items of such Personal Data.

Article 4 Disclaimer Regarding Acquisition by Third Parties

In the event of any of the following, the Company shall not be liable for the acquisition of Personal Information of Users by any third party.

a) In the event the User discloses or publishes such Personal Information to a third party by himself/herself;

b) In the event such Personal Information is obtained by a third party by any means for the reason not attributable to the Company.

Article 5 Security management system

1 In order to prevent the leakage, loss or damage of User’s Personal Data and to protect User’s Personal Data, the Company implement necessary and appropriate measures for the security management of User’s Personal Data, such as restricting access to Personal Data and Anonymously Processed Information, limiting the authorized users and introducing security software to prevent unauthorized access from outside.

2 The Company appoints the representative director as the person who is responsible for the management of Personal Data, and the Company shall appropriately manage User’s Personal Data Management Representative who is appointed by the Company with proper responsibility and the Company shall appropriately manage User’s Personal Data.

Article 6 Method of Request for Termination of Use

In the event that a User requests the suspension of use or deletion of Retained Personal Data based on the provisions of the Act on the grounds that Retained Personal Data is handled beyond the scope of the purpose of utilization previously published or notified or is obtained by deception or other wrongful means, and it is found that the request is the well-grounded, the Company shall without delay suspend the use of or delete such Retained Personal Data upon confirming that the request is made by such User himself/herself, and notify the User to such effect.

Article 7 Correction and Deletion of Retained Personal Data

In the event that a User requests a correction, addition, or deletion of the content (hereinafter referred to as the “Correction, etc.“) of Retained Personal Data based on the provisions of the Act on the grounds that such Retained Personal Data is not true, the Company shall conduct necessary investigation without delay to the extent necessary to achieve the purpose of utilization upon confirming that the request is made by the User himself/herself.  Based on the results of the investigation, the Company shall make Correction, etc. of such content of Retained Personal Data and notify the User to that effect (in the event that the Company decide not to make the Correction, the Company shall notify the User to that effect).  Provided, however, that this shall not apply where the Company are not obliged to make corrections under the Act or other laws and regulations.

Article 8 Disclosure of Retained Personal Data

In the event that a User requests the disclosure of Retained Personal Data in accordance with the provisions of the Act, the Company shall disclose such information to the User without delay after confirming that it is requested by such User himself/herself. (If such Retained Personal Data does not exist, a notice to that effect shall be given.) Provided, however, that this shall not apply where the Company are not obliged to disclose under the Act or other laws and regulations.

Article 9 Amendment of this Policy

The Company shall review this Policy from time to time, strive for continuous improvement, and, if necessary, may change this Policy.  In the event of any change, the Company shall notify or publish it in an appropriate manner to the Users.

Article 10 Use of cookies

The Company may use cookie to provide better services to Users, but this shall not allow the Company to collect personally identifiable information.If you do not wish to accept a cookie, you may change it in the browser settings.

Article 12 Use of SSL

When inputting Personal Information, SSL (Secure Sockets Layer) technology is used to prevent such Personal Information from being intercepted, obstructed, or falsified in order to ensure security.

Article 13 Inquiry

If you have any questions, complaints, or inquiries regarding the handling of Personal Information in the Services, please contact the following.
Drive Japan Inc. [info@drivejapan.co.jp]